HumSubka.com > Help with Frequently Asked Questions

TOP 5 QUESTIONS

 

1 Is HumSubka free?

2 How do I Hook up My Profile page?

3 How can I change my name, age, and/or add to the information on my profile?

4 How can I change my e-mail address and/or password?

5 Why is my Profile page suddenly messed up?

   
Do you have a question about something? Read through our Frequently Asked Questions and click on them to find the answers you're looking for!  
   

PROFILE & PICTURES

1 How do I hook up my page?

2 How can I change my e-mail address and/or password?

3 How can I change my name, age, and/or add to the information on my profile?

4 I'm trying to upload an image, and I am getting an error message... what is wrong?

5 Why is my Profile page suddenly funky? Why does my Profile page suddenly have music or sound on it? Why does my Profile page suddenly have strange graphics or effects on it?

6 How do I change my default picture?

7 I'm putting HTML code in my profile and it's not showing up.

8 Parts of my profile seem to have disappeared.
I see "stars" or strange characters where I should the words I typed for my interests, heroes, movies, television, etc.


9 Somebody "hacked" my profile and now my background is different, my fonts have change, etc.


FRIENDS

10 How do I change the order friends appear on my profile?

11 Why am I getting "Friend Requests" from people I don't know?

12 How can I delete friends from my Friends List on my Profile?

13 Can I communicate with people that are not in my personal friends list?

14 Can I add anyone as my friend under "My Friends"?


MISCELLANEOUS

15 Is HumSubka free?

16 Someone on HumSubka is creeping me out... what can I do about it?

17 How do I cancel my HumSubka Account?

18 How can I help HumSubka?


GROUPS

19 What are Gropus For?

20 I want to join groups, but don't want them listed on my profile. Can I remove the list of groups I belong to from my profile?

21 How do I quit a group I joined on HumSubka?

22 How do I cancel/remove a group I've created on HumSubka?

23 How do I remove a member from my ring?

24 How do I block someone from my ring?

25 Why are or aren't group bulletins showing up in my bulletin space?

 

 
ANSWERS

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Q. How do I hook up my page?

Ok this is really easy. To add sound, video or whatever go to edit my profile on your private view page, Hit the My Assets tab. Choose media box. This will place a media player on your page. Now go back to your private view page and hit my media under additional modules. You can add a link to any type of media: a song , a video you can even upload your new joints. It's up to you.

To change the look and feel of your page go to the edit my profile link on your private view page. You can hit the My Assets tab and choose one of our templates or drop HTML into any of the boxes and hook up your page the way you like it. Reach out to other users on HumSubka who know HTML they can help you.



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Q. How can I change my e-mail address and/or password?

Your e-mail address and password are found under "Account Settings." Start by clicking on "Home" in the top navigation menu from any HumSubka web page. Once on your Private view home page, click on "Account Settings," appearing in the upper left portion of the page, next to your picture. You will be taken to your "Account Settings" page where you may edit any of your current settings for these items. If you do not receive a confirmation email, try checking your bulk or spam e-mail folder. Because HumSubka often can send so many notifications per day, Hotmail, Yahoo and AOL often assume our messages are spam. If this becomes a problem, try setting up a new email account just for HumSubka, or add HumSubka to your whitelist.



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Q. How can I change my name, age, and/or add to the information on my Profile?

You may change your name, age, and/or add to the information on your Profile through "Edit My Profile." Start by clicking on "Home" in the top navigation menu from any HumSubka web page. Once on your private home page, click on "Edit My Profile," appearing in the upper left portion of the page, next to your picture. You will be taken to your "Edit My Profile" page where you may edit or add information from the following categories: name, age, city, state, zip, ethnicity, body type, reason you're on HumSubka, who you are looking for, your headline, about you, interests, background, lifestyle, schools you've attended, companies you've worked at, etc.



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Q. I'm trying to upload an image, and I am getting an error message... what is wrong?

First, make sure the image you are attempting to upload is in one of the formats HumSubka accepts (.gif, .jpg). Next, make sure the filename is simple and short, with no spaces or funny characters. "Image.jpg" is a good filename "Looking and hooking up next to some stuff~#~.jpg" is probably not going to work. Next, make sure the filename is less than 600k. We do not allow images over 600k. If none of these things work, it's possible that the image is corrupted.

Luckily there is an easy solution. Go to http://www.download.com/ and download a copy of the software program IrfanView . IT'S FREE and you can use it to resize images so they're less than 600k, or resave images that may be corrupted. Once you have downloaded and installed IrfanView , simply run the program, open your .gif, or .jpg image, and resave it as another version (example: in IrfanView , open file named pic01.jpg, and resave it as pic01b.jpg). Then, simply return to HumSubka and upload your newly resaved image.



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Q. Why is my Profile page suddenly funky? Why does my Profile page suddenly have music or sound on it? Why does my Profile page suddenly have strange graphics or effects on it?

There are 2 reasons why your Profile page may suddenly change and/or appear messed up. Either you yourself added some HTML code to your Profile page improperly (i.e., forgot to close a tag, etc.), or someone else added HTML code to your page via a Comment they placed on your page.

While only you have secure access to edit the contents of your own Profile page, others can place HTML code within their Comments when leaving you a Comment on your Profile page. HTML code placed in Comments can be used to create an endless array of effects on your Profile page, including background music/sound, graphics and animations, cursor changes, and many other interesting effects that you may or may not desire to have on your Profile page. If you feel you have caused the problem yourself, through improperly implementing HTML code on your Profile page, try to troubleshoot your HTML code to determine where the error is, and fix it. In the worst case scenario, you may need to remove all your HTML coding (NOT delete your entire Profile), and start your HTML coding again from scratch. If you feel the cause of the problem lies in HTML coding embedded in a Comment that someone else left on your page, you can attempt to identify which Comment contains the HTML code, and delete it from the list of Comments on your Profile page. Though there is not always an easy way of identifying which Comment contains the embedded HTML code, you can often narrow it down by observing exactly when the problem first occurred... i.e., if everything was fine until Comment "X" was added, then try deleting Comment "X" and see if the problem is solved. HTML also looks distinctive. The comments will likely include an unusual number of punctuation marks, and nonsense letters and words. We strongly encourage you to attempt to resolve these issues yourself using the above solutions. However, if you have tried everything and absolutely cannot solve the problem, send an email to info@HumSubka.com.


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Q. How do I change my default picture?

Go to your upload/change photos page. Each image you have uploaded will have a button next to it labeled "Set to Default" click the button the image you wish to make the default image that is presented on your public profile page.



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Q. I'm putting HTML code in my profile and it's not showing up.

HumSubka filters out potentially malicious code, including all javascript.



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Q. Parts of my profile seem to have disappeared. I see "stars" or strange characters where I should the words I typed for my interests, heroes, movies, television, etc.

HumSubka links each phrase in your interests to a list of other profiles with the same interests. By clicking a word in someone's interests you can find other users with the same interests. If you've used a black background, the black test of our links will disappear making your profile look blank. To rectify this, or, if you don't like the links on your profile, for any reason, you can disable the links.

To disable the links, just edit that section (i.e., music or books) and add any HTML tag anywhere in the

input box. This tag in those boxes will disable the links.

For example <Z> (a non-existant tag) will disable the links.

(Advanced) To modify the way the links look, apply a new style to the link class: a.searchlinkSmall



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Q. Somebody "hacked" my profile and now my background is different, my fonts have changed, there's new music, etc.

This is not "hacking" - someone has simply left you a comment that changes your page. If you don't like the changes, find and delete the particular comment. Only you can change the content on your profile, however, other users can enter HTML code into comments that can change the look and feel of your site. We allow this because it allows users a greater degree of freedom in their profile. If you are having a problem with this, please email info@HumSubka.com.



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Q. How do I change the order my Friends appears on my profile?

You can't change the order. The order is semi-random and can change from time to time. But generally you'll see users who have signed up first at the beginning of the list.



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Q. Why am I getting "Friend Requests" from people I don't know?

HumSubka is a community of very friendly individuals. When people on HumSubka see your Profile, they may wish to add you to their personal circle of friends. When this occurs, you will receive a request to be added to their personal list of friends. You may either approve or deny this request, it's completely up to you. Some people enjoy meeting new people and "collecting" friends, while others simply wish to keep their circle of friends limited to people they actually know. There is no right or wrong, and it is not considered rude to deny a friend request. The choice is always yours.



TOP

To remove someone from your Friends List, start by clicking on "Home" in the top navigation menu from any HumSubka web page. Once on your Private View page, scroll down to "Friends" and click on "Edit Friends." You will then see a listing of every single person currently on your Friends List. Under each name, you will see "Delete" By clicking "Delete" that person will be removed from your Friends List. You may only delete one person at a time.

Q. Can I communicate with people that are not in Friends list?

Yes! You can send an e-mail through the HumSubka system to anyone you see on HumSubka. From the Profile page of the person you would like to communicate with, simply click on "Send an E-Mail," found under "Contacting," in the section just below the person's picture. You will then have an opportunity to create a subject line for the e-mail, as well as the main content. When the person receives your e-mail, they will see your Profile picture and a direct link to view your Profile.

Q. Can I add anyone as my friend under "My Friends"?

There are 2 ways to add people to your personal list of friends found under "Friends." First, you can "Invite" new people to join HumSubka. If they sign-up through the Invite link you send them, they will automatically be added to your "Friends" list.

Second, you can add anyone whose Profile you see on HumSubka to your personal list of friends. From the Profile page of the person you would like to add to your personal list of friends, simply click on "Add to Friends," found under "Contacting," in the section just below the person's picture. You may add as many people to your personal friends list as you'd like (some members have THOUSANDS of people on their personal list of friends!). Keep in mind, when adding existing HumSubka members to your personal list of friends through the "Add to Friends" link, the person you are attempting to add will be able to approve or deny your request to be added to your personal list of friends.

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Q. Is HumSubka free?

Yes! Every feature and function you currently see on the site is FREE. HumSubka is supported solely by advertising (the banners you see at the top of every page). In the future, HumSubka may add paid Premium Services, but all the features and functions you have currently been enjoying on the HumSubka site as well as a bunch that are currently in development will always remain FREE!



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Q. Someone on HumSubka is creeping me out... what can I do about it?

The best thing to do if and when you encounter such a situation is simply ignore them... 99.9% of the time they will soon leave you alone. Remember, you can always remove the person from your Friends List (they will then no longer be able to add Comments to your Profile page), delete any Comments they leave on your Profile page, and you can even delete any messages they send you via the HumSubka Mail system without opening them. By NOT responding to offending user (i.e., NOT giving them any attention, NOT letting them get a "rise" out of you), most people will simply go away.

You may also view their profile and click "Block User", which will prevent them from contacting you. Annoying people get bored very fast when you don't allow them to annoy you. If you cannot resolve the problem yourself, contact Peter. If someone is threatening you, contact Peter immediately.



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Q. How do I cancel my HumSubka Account?

If you wish to terminate your HumSubka Account, start by clicking on "Home" in the top navigation menu from any HumSubka web page. Once on your private home page, click on "Account Settings," appearing in the upper left portion of the page, next to your picture. On the "Account Settings" page, click on the "Cancel Account" link, found just above the "My Account Settings" box of editable information. You will be brought to the "Cancel My Account" page. On this page, click on the "Cancel My Account" button. Your HumSubka Account has now been deleted.

Keep in mind, canceling your HumSubka account will PERMANENTLY REMOVE all of your profile information from HumSubka, including your photographs, comments, journals, and your personal network of friends. This information cannot be restored. You may re-register your current email address after canceling, but you will need to rebuild your personal network from scratch.



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Q. How can I help HumSubka?

You can help HumSubka by getting the word out: Promote! HumSubka is all about friends and community, and the larger that community becomes the deeper and richer the experience will be for everyone. The best way to start is to invite your friends to join (who haven't already)! Click on "Invite" in the navigation bar to invite them! They'll automatically be added to your Friends upon joining!



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Q. What are Gropus For?

Groups allow you to find other members of HumSubka with similar interests. Some people join groups just to indicate their interest in certain ideas, things or actives. Each group has a Forum and Bulletin Board for members to communicate. It's fine to create a group without the intention of creating discussion. When you join a group, it is listed on your profile. By joining a " Getting Live” group, for example, you can indicate to other HumSubka users your interest in “Getting Live”, even though the group may not be used for discussion.



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Q. I want to join groups, but don't want them listed on my profile. Can I remove the list of groups I belong to from my profile?

Yes, go to Account Settings and click "Profile Display" and select the appropriate option.



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Q. How do I quit a group I joined on HumSubka?

Visit the group profile and click "Resign". You will be asked for confirmation to resign from the Group.



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Q. How do I cancel/remove a group I've created on HumSubka?

Visit the Group page, click "Edit Groups" and look for the "Cancel" link. Once you confirm the cancellation, you will be sent an email for a final confirmation. You must click the link in your email to cancel your Group.



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Q. How do I remove a member from my ring?

Go the Group page and click "Edit Members



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Q. How do I block someone from my group?

View the person's profile and click "Block User." This will block the person from blocking you personally, and it will block them from participation in your group. If the user is already a member of your group, you must first remove them from the group and then block their account. To remove a member from the group, click "Edit Members" and find their profile in the list. Click "Delete User" when you see their name.



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Q. Why are or aren't Group's bulletins showing up in my bulletin space?

This is an option, which you can set for each Group. You can choose to let the bulletins appear in your regular bulletin space, or you can choose to block them, which means you'll have to visit the group to read the bulletins. You can adjust your settings for all your groups under Account Settings/Group Privacy.

 
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